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Frequently Asked Questions
Have questions before reaching out? Here are some of the most common enquiries we receive and how we respond, quickly and clearly.
You can reach us by phone, email, or social media. For urgent enquiries, calling us on 1300 420 249 is the quickest way to connect with our team. For general questions, emailing admin@envisionenergy.com.au ensures a prompt reply.
We aim to respond to all emails within one business day. Phone calls are usually answered immediately during business hours. Messages sent through social channels may take slightly longer, but we always follow up.
Yes. Simply fill in our contact form or email us with your property details. Our team will review your information and prepare a tailored solar and battery proposal for your home or business.
Absolutely. For solar installations and off-grid systems, we often arrange a site visit to properly assess your energy needs. Our team will contact you to confirm a time once your enquiry is received.
That’s no problem at all. We’re here to answer questions and provide guidance, even if you’re not ready to move forward. Our goal is to help you make informed decisions about your energy options.

